Food and Drink

Our Technical and Quality Team work hard to ensure that the food and drinks we serve are safe and of the best possible quality. The main areas are:

Sourcing and Sustainability


Corporate Social Responsibility

Sourcing and Sustainability

We are committed to ensuring our business runs in a sustainable way. In 2016 TRG Leisure and Concessions businesses obtained 1 Star in the Sustainable Restaurants Association certification scheme.


All meat and products containing meat as an ingredient purchased by TRG are fully traceable to farm. We purchase a number of products to higher welfare standards such as Red Tractor

We commit to work with our suppliers and farmers (both UK and non-UK) to provide further emphasis and guidance on farm-antibiotic use. In particular, we are committed to:

  • Reducing and refining the use of the ‘critically important’ antibiotics – to the point where these antibiotics are only to be used where sensitivity testing, or the results of recent sensitivity testing, shows that no other antibiotics are likely to work.
  • Phasing out the routine, purely preventative use of antibiotics in groups of entirely healthy animals (prophylaxis).
  • Strengthening our surveillance and data collection regarding supply chain antibiotic usage – so as to enable target setting and benchmarking for further reductions.
  • Continuing our global animal welfare review and auditing program to ensure compliance with policy requirements


We committed to sourcing all our shell eggs and mayonnaise from cage-free and/or free-range sources by the end of 2017, and this was achieved in November 2017 when all shell eggs used in our restaurants converted to RSPCA Assured™ Free Range. Furthermore, we are committed to ensuring that eggs used as an ingredient in our supply chain will be cage-free and/or free-range by the end of 2023 at the latest. Work is already underway to achieve this goal.


We are committed to sourcing sustainable fish and as such introduced a detailed policy in 2016, within which we commit to source Marine Stewardship Council (MSC) certified fish where available and that farmed products will be Best Aquaculture Practice (BAP) where possible for each species sourced. 

Palm Oil

We are supporters of RSPO and ensure all TRG products contain only RSPO certified sustainable palm oil.


We have fully supported the Public Health Responsibility Deal from its introduction in 2011.

We have signed up to the following pledges in the Food section of the Responsibility Deal:

Salt Reduction

We achieved the 2012 salt targets for the products we procure and are now working towards the 2017 salt targets.

We also pledged that over 50% of the volume of products we procure will be within the guidelines by 2017 which has been achieved

Under aged Alcohol sales

We operate Challenge 25 in Scotland and Challenge 21 in England, Wales and Northern Ireland.

Removal of Trans-Fat

We removed all artificial trans fats from our products in 2008 and continue to monitor all new products.


We were the first Casual dining business to support Drinkaware and all menus now display the  Drinkaware logo to promote responsible drinking.

Nutrition and Allergens

Frankie & Benny’s and Chiquito offer a gluten-free menu endorsed by Coeliac UK.

Each brand has a website which allows customers to create their own specific menu based on dietary requirements. We offer full allergen information for food and drink sold.

We are committed to offering a healthy choice for our customers and offer a free side of vegetables with all kid’s meals.

Corporate Social Responsibility

All suppliers must agree to our Responsible Sourcing Policy in order to become listed. The policy covers all aspects of the Ethical Trading Initiative base code.

TRG is a member of the Supplier Ethical Data Exchange (Sedex), which facilitates measurement and improvement in labour standards, health and safety and ethical business practices across our supply chain.

Sedex is used to risk assess our supply chain and assists with making targeted improvements in the above areas.