Sustainable & Ethical Sourcing
We practice responsible sourcing throughout our supply chain, ensuring our customers get great quality, high welfare and sustainable food on their plates.
All of our suppliers must be certified to the British Retail Consortium Food standard or equivalent, as a minimum, and we conduct routine supplier audits ourselves to ensure our suppliers are operating to our high standards.
We are committed to sourcing sustainable fish and as such introduced a detailed policy in 2016, within which we commit to sourcing Marine Stewardship Council (MSC)-certified fish, where available. We also work with our suppliers and farmers (both UK and non-UK) to provide further emphasis and guidance on farm antibiotic use.
We committed to sourcing all our shell eggs and mayonnaise from cage-free and/or free-range sources by the end of 2017, and this was achieved in November 2017 when all shell eggs used in our restaurants converted to RSPCA Assured™ Free Range. Furthermore, we are committed to ensuring that eggs used as an ingredient in our supply chain will be cage-free and/or free-range by the end of 2023 at the latest. Work is already underway to achieve this goal.
We have signed the European Chicken Commitment (ECC), thereby committing to meet or exceed the standards set out in the ECC by 2026 for 100% of the chicken across our entire portfolio.
Signing the ECC allows us to improve the welfare of millions of chickens used in our supply chain, building on our cage free egg commitment, antibiotic usage reduction and responsible fish sourcing programmes, further demonstrating our responsible sourcing approach and ongoing commitment to animal welfare.
We are a member of the Supplier Ethical Data Exchange (Sedex), which facilitates measurement and improvement in ethical business practices across the supply chain. All suppliers must meet the requirements of our Responsible Sourcing Policy which has been introduced to our direct suppliers and disseminated throughout each supply chain.
In order to benchmark our sustainability performance in our sector, we are members of The Sustainable Restaurant Association. In 2018 we maintained a 2-Star rating that was achieved in 2017. We are targeting a 3-Star rating in 2019 at our next assessment.
As in previous years, there continues to be no genetically modified foods or artificial trans fats in any of our products, and we have banned colours that cause hyperactivity in children from all of our products served to children.