Nutrition & Health
We are committed to offering a healthy choice for our customers. The nutritional balance of menus is incorporated into the design process and we are committed to increasing the number of lower calorie, salt and sugar options available on all future menus. Our nutrition policy challenges us always to have a number of healthy choices on our menus.
Since 2017, we implemented initiatives to reduce sugar in our dishes, in line with the UK Government’s Childhood Obesity Plan. Our children’s menus include a range of fruit and vegetables, with additional vegetable portions served with every meal in Frankie & Benny’s and Chiquitos, Wagamama and Pubs. More fruit-based dessert options have been added to both children’s menus and we only offer milk, juice and squash along with low-sugar drinks for children.
We have reduced the amount of salt in our bespoke products purchased directly from suppliers, in line with the Department of Health Responsibility Deal for 2017. We are now working towards the 2024 targets.
Frankie & Benny’s and Chiquito offer a Coeliac UK-accredited Gluten Free menu to cater for those with Coeliac Disease. This menu offers a wide range of dishes, and in 2017 we introduced gluten-free burgers, pastas and pizzas in Frankie & Benny’s, to add further choice to our guests. Our allergen information is available online on our brand websites, which allows us to provide accurate information to our guests and can be updated daily. It allows guests to create their own bespoke menu based on their particular allergies, intolerances, or vegetarian and vegan preferences.
Frankie & Benny’s and Chiquito offer a Coeliac UK-accredited Gluten Free menu to cater for those with Coeliac Disease.
Serving alcohol responsibly
We operate Challenge 25 in Scotland and Challenge 21 in England, Wales and Northern Ireland.
We continue to support Drinkaware .
We offer very low alcohol beer and a wide range of alcohol-free mocktails, soft drinks and milkshakes. Many of our Concessions restaurants also offer a low alcohol wine option.
The health and safety of our customers and employees is of paramount importance to us. The Group has extensive procedures to ensure we mitigate risks to our guests and teams as far as possible. We have very clear procedures and standards in place and, to enforce these, we employ external auditors to perform a rolling programme of independent safety audits and carry out benchmarking of our restaurants. As at 31 December 2021, over 99% of our restaurants scored 4 stars or above (including pass in Scotland) under the Food Hygiene Rating Scheme, a sign of excellence in both food safety and hygiene, with 95% at 5 stars or a pass in Scotland. We have invested significant time and resources in health and safety matters across the Group, to further enhance the clean, safe environment for our customers and staff.